Returns & Exchanges
At Since 1863, we honor our heritage of quality by offering a seamless return process for items in their original, unworn condition within 30 days of delivery. We are committed to ensuring your timeless pieces fit perfectly into your modern wardrobe.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging, ensuring all historical tags and seals remain intact to qualify for a full refund.
Affix Shipping Label
Download and print the prepaid shipping label provided via email, then securely attach it to the exterior of your return parcel.
Ship and Track
Drop off your package at any authorized carrier location; once received at our atelier, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing