Frequently Asked Questions
Timeless quality, modern service.
What is the standard shipping timeframe?
We offer standard shipping across the continental U.S. within 3-5 business days. International shipping options are available at checkout and typically take 7-14 business days.
What is your return policy?
We accept returns of unworn, unwashed items with original tags attached within 30 days of purchase. Please use our online portal to generate a prepaid return label.
How do I ensure I am ordering the right size?
Each product page features a detailed size guide with specific measurements. As our heritage cuts vary, we recommend comparing these measurements against a garment you already own.
Are your materials sustainably sourced?
Since 1863 is committed to ethical craftsmanship. We source premium, natural fibers from certified sustainable suppliers to ensure both durability and environmental responsibility.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm and Klarna.
How can I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.